Our Philosophy
Arbor’s philosophy is rooted in four commitments:
- Attractive Communities
Well-maintained buildings and grounds create pride and connection. We invest in curb appeal, cleanliness, and preventive maintenance so residents feel proud to call our communities home. - Safety & Stability
Home should feel safe. We support that through clear community standards, proactive security measures where appropriate, and close coordination with local partners. - Open Communities
We listen. We respond. We treat residents and neighbors with respect. Questions and concerns are welcomed—and answered. - Community Outreach & Support
Housing alone is not enough. We partner with nonprofits, service providers, and local organizations to deliver programs that support health, financial stability, education, and community building.
Our teams are trained in Fair Housing, compliance, and resident engagement. We hold certifications from NAHMA, NCHM, IREM, and other industry organizations and invest in ongoing training to keep skills current. (Need to show logos for accreditation?)
What We Do
Full-Service, Resident-Centered Property Management
Arbor provides comprehensive property management services for affordable, workforce, and mixed-income communities, including those developed or owned by LNWA and external partners.
Core Services
- On-site property management and leasing
- Maintenance, repairs, and capital planning
- LIHTC, HUD, USDA, and other regulatory compliance
- Lease-up, recertifications, and resident file management
- Budgeting, financial reporting, and owner communications
- Vendor procurement and contract oversight
Compliance & Training
- Up-to-date certifications for property and compliance managers
- Regular internal reviews and file audits
- Direct coordination with state housing finance agencies, HUD, and USDA
Resident & Community Engagement
- On-site resident services and outreach
- Health, education, and financial coaching programs
- Community events and engagement activities
- Conflict resolution and community standards enforcement
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Each Key Opens A Future. Let us build what your community needs next.
Whether you are a public agency, nonprofit organization, financial institution, landowner, or impact investor, LNWA can assist in transforming your vision from concept to reality, ensuring properties are successfully delivered to residents.
